Frequently Asked Questions
Got questions? We’ve got answers. Find everything you need to know about shopping, shipping, and deals at Lake County Deals.
Shopping & Products
What kinds of products do you sell?
We sell discounted brand-name lighting, ceiling fans, fans, home goods and beauty products: new, open-box and overstock. We also carry other types of products as they become available, so there’s always something new to discover.
How much can I save compared to retail prices?
Most items are 30–80% off regular retail prices. Everyday essentials typically run 30–60% off, while extreme clearance and open-box items can hit 60–80% off. Flash sales and end-of-season deals may go even deeper.
How often does your inventory change?
We update the site whenever new products become available, and popular items sell out fast. Sign up for our newsletter: we send it out whenever new products arrive, so you’ll be the first to know.
Are the products brand new?
We carry a mix of new, open-box, and overstock items. Each product listing clearly indicates its condition. Open-box items are inspected and priced accordingly for extra savings.
Shipping
Where are you located?
We’re an online store based in Gurnee, Illinois, and we ship to customers across the United States.
Where do you ship?
We ship anywhere in the United States (excluding certain jurisdictions) via USPS and FedEx. Shipping is calculated at checkout and is free on orders over $75.
How long does shipping take?
Most orders ship within 1–2 business days and arrive within 2–7 business days.
Can I track my order?
Yes. You’ll receive a tracking number by email as soon as your order ships.
Orders & Payment
What payment methods do you accept?
We accept all major credit and debit cards, plus Apple Pay, Google Pay and Link, through our secure checkout.
Can I return or exchange an item?
We offer a 30-day return policy on most items. If an item arrives damaged, significantly different from its description, or you’re otherwise not satisfied, please contact us within 30 days of purchase and we’ll work to make it right.
How do I know when new deals are available?
We update the site whenever new products become available. Sign up for our newsletter, which we send whenever new products arrive. You can also follow us on social media.
Still Have Questions?
Can’t find what you’re looking for? Reach out to us and we’ll be happy to help.

